Free assessment

Privacy policy

Rchitech GmbH
Onyx-Energy
Thermal Battery Solutions
Schweizistrasse 30D
CH-5102 Rupperswil
Switzerland

E-mail: info@onyx-energy.ch
Website: www.onyx-energy.ch

1. Data Controller

The data controller responsible for the processing of personal data on this website is:

Rchitech GmbH
Schweizistrasse 30D
CH-5102 Rupperswil
Switzerland

For all questions regarding data protection, you can contact us at: info@rchitech.ch

2. Scope of Application

This Privacy Notice applies to all online services, contact forms, and analysis forms on the website www.onyx-energy.ch.
It is based on both the Swiss Federal Act on Data Protection (FADP / DSG) and the EU General Data Protection Regulation (GDPR).

3. Principles of Data Processing

We process personal data only to the extent necessary:

  • to provide a functional and secure website,

  • to process inquiries,

  • to carry out pre-contractual measures (e.g. needs assessments), or

  • to fulfill contractual obligations.

Data will not be disclosed to third parties unless this is technically or legally required (e.g. hosting providers, project partners such as HeatVentors Ltd. for system design).

4. Collected Data and Purposes

4.1 Contact and Needs Assessment Forms

When you submit a form, the data you provide (name, email address, phone number, company name, technical application data, etc.) will be used exclusively to process your request.
The data is used to simulate potential energy savings and to prepare an individual project proposal.

4.2 Communication by Email

Emails sent to us are transmitted via secure connections and processed only by authorized personnel.

4.3 Server Log Files

When visiting our website, the web server automatically collects technical data (IP address, date and time, browser type, operating system, referrer URL).
This data is used solely to ensure the technical operation and security of the website and for error analysis. It is not combined with other data sources.

5. Legal Bases

  • Art. 6(1)(b) GDPR – Processing for the performance of a contract or pre-contractual measures

  • Art. 6(1)(a) GDPR – Consent (e.g. for contact forms)

  • Art. 6(1)(f) GDPR – Legitimate interest in the secure and efficient operation of the website

  • Art. 31 Swiss FADP (DSG) – Lawful, proportionate, and purpose-limited data processing

6. Cookies and Analytics Tools

Our website uses cookies to enable essential functions (e.g. saving form entries).
Optional anonymous statistics cookies may be used to analyze website usage.

If Google Analytics, Matomo, or similar tools are used:

  • IP anonymization (“IP masking”) is enabled,

  • the analysis is used solely to improve our online services.

You can disable cookies at any time via your browser settings.
Upon your first visit, a cookie banner will appear allowing you to manage your consent preferences.

7. Hosting and Data Transmission

Company name: Hostinger International Ltd.
Registered office address: 61 Lordou Vironos Street, Lumiel Building, 4th Floor, 6023 Larnaca, Cyprus
Mailing address: 61 Lordou Vironos Street, Lumiel Building, 4th Floor, 6023 Larnaca, Cyprus
Company registration number: HE 301365 (Cyprus Registrar of Companies)
VAT number: CY10301365E
Website: https://www.hostinger.com

Contact email: compliance@hostinger.com

The server location is in Switzerland or the EU and provides an adequate level of data protection.

Sensitive data is transmitted exclusively via SSL/TLS-encrypted connections (recognizable by “https://” in the browser).

8. Data Disclosure to Third Parties

Personal data will only be disclosed if:

  • required for project implementation with the manufacturer,

  • external service providers (e.g. IT support, CRM systems) act as data processors on our behalf, or

  • there is a legal obligation to do so.

In all cases, appropriate confidentiality and data processing agreements are concluded.

9. Data Retention and Deletion

Data from inquiries and projects is stored only as long as necessary for processing and documentation purposes (generally no longer than 24 months), unless statutory retention obligations apply.
Afterwards, the data is securely deleted or anonymized.

10. Your Rights

You have the right at any time to:

  • access your stored personal data (Art. 15 GDPR / Art. 25 FADP),

  • rectification of inaccurate data,

  • deletion of your data (“right to be forgotten”),

  • restriction of or objection to processing,

  • data portability (Art. 20 GDPR).

To exercise your rights, simply send an email to:
📧 info@onyx-energy.ch

You also have the right to lodge a complaint with the competent supervisory authority:

  • Switzerland: Federal Data Protection and Information Commissioner (FDPIC)

  • EU: the competent authority in your country of residence or workplace.

11. Data Security

We apply modern technical and organizational security measures (firewalls, access controls, regular backups) to protect your data against loss, misuse, and unauthorized access.
All employees and partners are contractually obliged to confidentiality and GDPR compliance.

12. Amendments to This Privacy Notice

Onyx Energy reserves the right to amend this Privacy Notice to reflect changes in legal requirements or technical developments.
The current version is always available at:
www.onyx-energy.com/privacy-policy